• African Community Services
• Associated Youth Services
• Big Brothers Big Sisters of Peel
• Boys & Girls Club of Peel
• Brampton Caledon Community Living
• Brampton Multicultural Community Centre
• Brampton Neighbourhood Resource Centre
• Caledon Community Services
• Caledon Meals on Wheels
• Caledon Parent-Child Centre
• Caledon\Dufferin Victim Services
• Canadian Hearing Society
• Canadian Mental Health Association/ Peel Branch
• Carefirst Seniors and Community Services Association
• Catholic Cross-Cultural Services
• Catholic Family Services of Peel-Dufferin
• CNIB - Halton/Peel
• Community Living Mississauga
• Distress Centre Peel
• Dixie Bloor Neighbourhood Centre
• Elizabeth Fry Society of Peel Halton
• Erin Mills Youth Outreach Program
• Family Association for Mental Health Everywhere
• Family Education Centre
• Family Services of Peel
• Foodpath
• Hospice of Peel

• India Rainbow Community Services of Peel
• Inter-Cultural Neighbourhood Social Services
• Interim Place
• John Howard Society of Peel-Halton-Dufferin
• Labour Community Services of Peel Inc.
• Learning Disabilities Association of Mississauga
• Learning Disabilities Association, North Peel
• Malton Neighbourhood Services
• Nexus Youth Services
• Ontario March of Dimes
• Our Place (Peel)
• Peace Ranch
• Peel HIV/AIDS Network
• Peel Multicultural Council
• Peel Senior Link
• Rapport Youth & Family Services
• Sexual Assault/Rape Crisis Centre of Peel
• Skills for Employment, Life and Family (SELF)
• Social Planning Council of Peel
• St.Leonard's Place (Peel)
• Telecare Distress Centre
• The Cross-Cultural Community Services Association
• Victim Services of Peel
• Vita Centre
• VON Peel
• YMCA Peel Region
• YWCA Toronto

Brampton office :
20 Nelson Street, Suite LL102
Brampton, ON L6X 2M5
Phone: (905) 460-9514
Fax: (905) 460-9769

Mississauga office:
3476 Glen Erin Drive, Suite 202
Mississauga, Ontario L5L 3R4
Phone: (905) 828-8787
Fax: (905) 828-8781

Email: info@africancommunityservices.com or acspeel@yahoo.com
Website: www.africancommunityservices.com

Agency Mandate
To improve the quality of life of the newcomer community in Peel by providing them with the information, support and services necessary for healthy integration into Canadian society.

Agency Programs

• Newcomer Settlement Services: Provides a comprehensive range of direct settlement services to newcomers.
• Job Search Workshops Program: Provides three-day intensive job search workshops and one-on-one services to immigrants and refugees.
• Seniors' Support Services: Provides a drop-in program that includes a range of activities and services for the black/African community.
• Youth Development Programs: Programs include various activities and services to assist immigrant and convention refugee youth in developing their leadership, academic and social skills as well as self-esteem.
• Volunteer Development Program: Recruits and trains newcomers as community volunteers to assist them to acquire employability skills as well as get Canadian work experience.
• Moms and Tots Parenting Program: Provides young/teenage parents with opportunities to exchange ideas, share concerns and engage their children in early child development activities.
• Women's Support Programs: Provides immigrant women with one-on-one and group counselling, information, referrals, advocacy and support services pertaining to women's health issues.
• Intergenerational Program: Brings youth and seniors together for cultural sharing activities, field trips, community visits and mutually supportive mentoring between youth and seniors.
• Young African Achievers Club: Provides a summer club for youth aged 8-14.
• Computer Basics: Introduces and orients newcomers to computers in a non-threatening environment.
• Community Information and Participation Services: Provides culture-specific information, language interpretation and referral services to community members, organizations and other service providers.

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120 Matheson Blvd. East, Suite 103
Mississauga, ON L4Z 1X1
Phone: (905) 890-5222
Fax: (905) 890-5230
Email: general@aysp.ca
Website: www.aysp.ca

Agency Mandate
To strengthen the abilities of adults, children, youth and their families who are experiencing, or are at risk of experiencing, serious social, emotional or behavioural difficulties.

Agency Programs

• Group Services: Offers community-based, short-term, education-focused parenting groups.
• R.I.S.E. (Recognizing Individual Success and Excellence): Addresses the multi-faceted needs of children, aged 6-9, displaying anti-social behaviour.
• S.E.E.D. (Support Excellence, Encourage Development) Program: Early intervention for youth, aged 9-12, displaying anti-social behaviour.
• Extrajudicial Sanctions: A diversion program for youth, aged 12-17, charged with minor offences.
• Court Program: Court staff act as a liaison between the Ontario Court of Justice and Probation Services.
• Community Service Order Program
• Volunteer Program: Provides volunteer services to children, youth and families.
• Challenges: A Child Management Program: An intensive outreach service in which workers form partnerships with parents to help them deal with their child's troublesome issues.
• Family Connections: A Family Preservation Program: An 8-10-week intensive outreach program for families experiencing crisis and for families at risk of having a child or youth placed in care.
• Working Together with Families, 0-6 (WTWF, 0-6): An intensive, home-based intervention involving a number of agencies.
• Youth Justice Committee (YJC): An alternative to formal court proceedings when dealing with young people alleged to have committed first-time offences.
• Multisystemic Therapy Program: An intensive short-term intervention that involves the entire family.
• The R. A. I. N. Program: An outreach program that identifies and engages youth with mental health issues who are marginalized from their families, school and community.
• Section 20 Classrooms: An educational program that provides service for students unable to attend regular or special education classes within a community school.
• The Attendance Centre: An alternative to custody program under the Youth Criminal Justice Act, which allows young people to remain in the community to participate in a structured and supervised program.

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71 West Drive, Unit 23
Brampton, ON L6T 5E2
Phone: (905) 457-7288
Fax: (905) 454-0769.
Email: info@bbbspeel.com
Website: www.bbbspeel.com

Agency Mandate
A mentoring organization for children ages 6 n 17 in Peel Region.

Agency Programs

• One-to-One Friendship Program: Matches a child 6-17 years of age (Little Sister/Little Brother) with a caring adult (Big Sister/Big Brother) over the age of 18. Matches are encouraged to plan fun and low cost activities on a weekly or biweekly basis for at least 1 year. Monthly agency sponsored recreational activities are provided.
• Couples for Kids/Big and Little Buddy: Similar to the One-to-One Friendship program, this is a unique opportunity to mentor a child together as a couple or as a female volunteer matched with a young boy.
• Group Mentoring (PEAK/PALS): Five volunteers mentor ten children on a weekly basis from September
• June in local schools throughout the Region. Groups participate in fun and skill-based activities. Outing costs are covered by the agency. Activities include floor hockey and sports, community tours, swimming and more.
• In-School Mentoring: In partnership with the Peel District School Board and the Dufferin-Peel Catholic District School Board. This program matches elementary girls and boys with a caring adult mentor. Matches meet for one hour each week during school hours and on school property to share in fun activities.
• Go Girls! Healthy Bodies, Healthy Minds: A school based mentoring program for girls in Grades 7 and 8. This program promotes active living, balanced eating and positive self esteem. Female mentors aged 18-25 years are trained to lead the fun and interactive sessions over 7 weeks.
• BIG BUNCH: A program designed for children on the waiting list. Activities are planned by the agency and volunteers sign up to bring children to at least 1 outing per month.
• Child Safety Training: A Sexual Abuse Prevention Program providing children and their families with knowledge and tools to keep themselves safe.

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315 Traders Blvd., Unit 11
Mississauga, ON L4Z 3E4
Phone: (905) 712-1789
Fax: (905) 451-9014
Email: bgcpeel@on.aibn.com

Agency Mandate
To enhance the development, self-image and empowerment of children and youth.

Agency Programs

• Youth Programs: Social/recreational activities designed to enhance the growth and development of children and youth in a group setting.
• After-School & Evening Programs: Promotes active social/recreational participation, homework and computer/Internet access among children and youth in a safe and caring environment.
• Breakfast for Kids: Provides breakfast programs at 394 different locations to address the problem of hungry children in Peel schools.
• CONNECTIONS Program: A summer program delivered in partnership with Parks and Recreation in Brampton and Mississauga to help children from disadvantaged families participate in a summer camp. Transportation and financial subsidies are available to those who qualify.

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Brampton office:
34 Church Street West
Brampton, ON L6X 1H3
Phone: (905) 453-8841
Fax: (905) 453-8853
Email: info@bcclnet.com

Caledon office:
33 King Street West
Bolton, Ontario L7E 1C7
Phone: (905) 857-9691
Fax: (905) 951-2303
Email: bccl.caledon@on.aibn.com

Website: www.bcclnet.com

Agency Mandate
To support people with a developmental disability in partnership with their families and the community to lead enriched and meaningful lives.

Agency Programs

• Respite: Designed to provide periodic financial support and/or staff support to families caring for an adult or child with an intellectual disability living at home.
• Early Childhood Services: Supports preschool teachers in early childhood settings in Brampton and Caledon that support the inclusion of children with a developmental disability and facilitate the transition of children from early childhood settings to the educational system.
• Employment: Norpak is a competitive packaging business that employs adults with intellectual disabilities in a workshop environment.
• Alliance Personnel: In conjunction with employers and the business community, supports individuals with an intellectual disability to access and secure competitive employment in the community.
• Options: Supports adults with intellectual disabilities who wish to participate in cultural, recreational, educational and leisure activities in the community.
• Connections: Helps young adults with an intellectual disability make a successful transition from school to a wide range of community activities including work.
• Community Living Supports: Provides support to adults with intellectual disabilities who wish to live in their homes, participate in the community and develop skills.

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150 Central Park Drive, Suite 107
Brampton, ON L6T 2T9
Phone: (905) 790-8482
Fax: (905) 790-8488
Email: services@bmccentre.org
Website: www.bmccentre.org

Agency Mandate
To strengthening the abilities of individuals and families in building their capacity to become self-sufficient,
independent and self reliant through supportive programs, services and skills development.

Agency Programs

• Drop-in Centre: Individual drop-in and access services and information in multiple languages.
• Settlement Beyond 3 Years a Community Social Support Program: Serves men, women, youth and families from a very diverse population of the City of Brampton and surrounding areas with a variety of services such as supportive counselling and settlement assistance.
• Immigrant Settlement and Adaptation Program (ISAP): Services delivered through this program include: orientation and information sessions, interpretation and translations, and employment support.
• Newcomers Settlement Program (NSP): Provides settlement services to newcomers, immigrants and refugees who speak Urdu, Punjabi and Arabic languages.
• Access Centre of Training & Technology (ACT): Helps individuals improve or develop computer skills through a training program that is affordable and meets the needs of the current labour market.
• Volunteer Management Program (VMP): Helps individuals who are unemployed or newcomers, and the community at large, to develop and enhance their skills through volunteer work.
  

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50 Kennedy Road South, Unit 24
Kennedy and Clarence Mall
Brampton, ON L6W 3R7
Phone: (905) 452-1262
Fax: (905) 452-1365
Email: info@bnrc.org
Website: www.bnrc.org

Agency Mandate
To promote quality of life in Brampton for individuals and families in a culturally diverse community through strong, proactive, locally-based community support, leadership, programs and the provision of settlement services to newcomers.

Agency Programs

• CAP-C (Community Action Program for Children): Programs are offered to families to support them in healthy family and life development.
• Community Outreach and Volunteer Development: provides outreach and volunteer opportunities.
• Early Learning Lending Library: Supports early childhood development learning capacities for parents with young children
• Peel Manor Intergenerational Program: Supports positive engagement between seniors and children.
• Employment Finding Support Resource Centre: free resource centre for job seekers.
• Families First: Offers health, recreation and employment support to sole parents and their children that help families make healthy lifestyle choices.
• LINC Program: Newcomers improve their English speaking, listening, reading and writing skills. A computer lab is available for students. Childminding is available.
• Ontario Early Year Centre Programs (0-6 years): Structured early childhood development programs enable parents to positively interact with their children. Parents learn lullabies, lap rhymes and finger plays that foster early literacy development. Francophone OEYC programs are also available.
• Peel Pride Brampton Youth Group: Provides a safe space for LGBTTQQ youth (under 18) residing in Brampton to meet and discuss/ address issues, topics and concerns.
• Settlement Services: Assists newcomers to adjust to their new surroundings. Free services include applications for permanent residence, health benefits, seniors benefits, affidavits and document translation, and family reunion and sponsorship applications, in various languages including Hindi, Punjabi, Urdu, Spanish, Portuguese, Arabic, French, Cantonese, Mandarin and Vietnamese.
• South Asian Senior's Social Drop-In: A recreational and social service that provides older adults the opportunity to come together.
• Youth Programs (ages 7-16 years): Youth meet, share ideas, discuss issues, go on field trips, get help with their homework and get free music lessons. Snacks are provided.
• Teen Moms Program (ages 13-21): Provides support to young moms and moms-to-be through groups sessions and information sharing.

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Royal Courtyards, Upper level,
18 King Street East
Bolton, ON L7E 1E8
Phone: (905) 584-9460 or (905) 951-2300
Fax: (905) 951-2303
Email: info@caledoncommunityservices.org
Website: www.caledoncommunityservices.org

Agency Mandate
To provide leadership in helping the community of Caledon and all of its residents develop increased capacity to “help people help themselves”. Through partnerships with other organizations and through the provision of services and resources to all Caledon residents, CCS helps empower its varied stakeholders to pursue their health and development goals and contribute to the health and development goals of the Caledon community.

Agency Programs

• Community Information: Assists residents to access the human services in the Town of Caledon and the Region of Peel by responding to requests for information about government, health, and social services.
• Crisis Support: Provides support and resources to individuals and families dealing with tragedy, poverty, violence, housing problems, family conflict and other circumstances that compromise their well-being.
• Chez Thrift: Provides low-cost clothing, books and household goods.
• Supportive Housing: Provides 24-hour support services and care coordination to frail residents within five not-for-profit seniors' apartments in Caledon.
• Transportation: Provides wheelchair-accessible transportation for seniors and people with disabilities to medical appointments, recreational activities, etc.
• Respite Care: Arranges in-home respite care to help people who are caring for elderly or disabled family members.
• Jobs Caledon: Assists and supports Caledon residents looking for employment through skill-building workshops, one-to-one supports and job finding services.
• ReUstore: Provides low-cost furniture, household goods, appliances and building supplies.
• Volunteerism: Continuous recruitment, training and retention activities designed to provide residents of Caledon with opportunities to increase the community's capacity to “help people help themselves”.
• STAGE - Student Theatre for Awareness, Guidance and Education: provides young people with opportunities to learn about youth victimization and educate others through touring performances.
• Host of Multi-Service Office: Collaborates with other agencies to offer services such as individual and family counselling, substance abuse counselling, support for people with mental illness, diabetes clinic, dental screening for children, probation and parole services, and a healthy sexuality clinic.

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80 Allan Drive
Bolton, ON L7E 1P7
Phone: (905) 857-7651 or (905) 584-2992
Fax: (905) 951-3706
Email: info@cmow.org
Website: www.cmow.org

Agency Mandate
Caledon Meals on Wheels is dedicated to feeding the community spirit by enabling individuals of all ages to live independent lives by promoting nutritious meals, companionship, social programs and exercises for the mind and body.

Agency Programs

• Meals On Wheels: Volunteer drivers deliver hot, nutritious meals daily to the homes of isolated seniors and people with disabilities throughout Caledon and Orangeville.
• Wheels to Meals/Congregate Dining: Group social luncheons providing nutrition, social interaction and information.
• Volunteer Visiting: Links a senior or person with a disability with a volunteer visitor who visits weekly in the client's home.
• Books on Wheels: Staff of Caledon Public Library deliver hot noontime meals in combination with a book-lending program.
• S.M.I.L.E. (Simple Movement to Enhance Independent Living for the Elderly and Disabled): In-home exercise program delivered by volunteer visitors and group exercise program offered weekly in all six seniors' apartment buildings in Caledon.

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150 Queen St. S.
Bolton, ON L7E 1E3
Phone: (905) 857-0090
Fax: (905) 857-0107
Email: earlyyears@cp-cc.org
Website: www.cp-cc.org

Agency Mandate
To provide support, resources and education to families, children and caregivers in order to enhance their relationships with each other, individual well-being and the strength of the community.

Agency Programs

• Postpartum Support Program
• “Family Time” Drop-In Sessions: For children, parents and caregivers.
• Parent Resource Library: Parenting books, videos and other resources available.
• Tools for Learning Lending Library
• Educational Toys for Children
• Parenting/Caregiver Educational Sessions/Workshops
• Pre-natal, Post-natal, and Child Development Classes
• Pep-Start Clinics for Children
• Caregivers' Morning: A drop-in for caregivers and the children they care for.
• Children's Early Enrichment Activities: Creative play activities, crafts and literacy programs.
• Information and Referral Services
• “Open Door” Referral Services and Support: For parents and caregivers.
• Monthly On-site Counselling: Held by Community
  Living and Peel Preschool Speech and Language Services.
• On-site Consulting Services: Conducted by Peel Health, Halton-Peel Speech and Language, Peel Children's Centre, and Early Literacy Specialists.
• Warmline: A telephone service that provides support and assistance.
• Mother Goose Program
• Nobody's Perfect
• You and Your Baby Program
• Baby Playtime Program
• Kids Have Stress Too Program
• Children's Literacy Programs
• Babysitting Program
• Toddler and Pre-school Programs

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Caledon Head Office (South Caledon):
18 Mill Street
Bolton, ON L7E 1C1
Phone: (905) 951-3838
Fax: (905) 951-2772
Crisis line: (905) 951-3838 or
Toll Free: 1-888-743-6496

Shelburne Office (North Dufferin):
203 Main Street East
Shelburne, ON LON 1SO
Phone: (519) 925-1001
Toll Free: 1-888-228-2243
Fax: (519) 925-1817
24-hour Crisis line: (905) 951-3838 or
1-888-743-6496

Dufferin Head Office (South Dufferin):
9 Centre Street
Orangeville, ON L9W 2W9
Phone: (519) 942-1452
Fax: (519) 942-1482
Toll Free: 1-888-742-2658
24-hour Crisis line: (905) 951-3838 or
1-888-743-6496

Mono Mills Satellite Office:
(North Caledon):
RR#5 Orangeville ON L9W 2Z2

Website: www.cal-dufvictimservices.ca

Agency Mandate
To assist emergency service providers in meeting victims' emotional and practical needs, to connect victims with appropriate community services, and to provide
follow-up contact to ensure victims have received and will continue to receive assistance, if required.

Agency Programs

• Crisis Intervention: In person and on telephone: Provides one-on-one assistance during times of crisis or as follow-up to an incident referred to the agency by police or other emergency services.
• DVERS Alarms: Supplies personal alarm systems to people in abusive relationships who are considered at high risk of violence from an intimate partner.
• SupportLink Program: Supplies complimentary wireless telephones programmed to dial 9-1-1 to victims at high risk of domestic violence, sexual assault and harassment.
• Information and Referral Services: Provides information and referrals to community resources for ongoing support and longer-term care to clients subsequent to their involvement with the agency.
• Volunteer Program: Agency trains volunteers, who provide the frontline crisis intervention.
• Court Support Program: Provides information on the criminal justice system and help with criminal injuries compensation and victim impact statements.
  

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2227 South Millway, Suite 300
Mississauga, ON L5L 3R6
Phone: (905) 608-0271
Fax: (905) 608-8241
TTY: (905) 608-1691
Email: office@peel.chs.ca
Website: www.chs.ca

Agency Mandate
The Canadian Hearing Society is the leading provider of services, products and information that removes barriers to communication, advance hearing health, promote equity for people who are culturally Deaf, oral deaf, deafened and hard of hearing.

Agency Programs

• Interpreting: Provides quality OIS-registered ASL-English interpreters in a variety of life settings, including: medical/health/dental, mental health/counselling services, social services, employment settings, educational, legal, personal business, government services. Also provides English-American Sign Language interpretation between deaf and hearing people. As well, offers After-Hours Emergency Interpreting.
• Hearing Care Counselling: Enhances the independence of persons with hearing loss (mainly seniors) through education, guidance and technology.
• Communication Devices/Access: Provides consultations, demonstrations and sale of listening devices to deaf, deafened and hard-of-hearing people.
• General Support Services: Provides support to those who are deaf, deafened or hard of hearing, their families and community members by helping them cope with daily life issues.
• LINC: Provides an opportunity for deaf newcomers to Canada to learn basic reading, writing and comprehension of English.
• Sign Language Program: Provides sign language instruction via classes, special contracts and tutorials by trained deaf instructors.
• Information Services: Coordinates volunteers and special events, provides information and referrals, and produces a local newsletter.
• Mental Health and Wellness Program: Counselling for deaf, deafened or hard-of-hearing people.
  

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Resource Centre:
2 County Court Blvd., Suite 102
Brampton, ON L6W 3W8
Phone: (905) 451-2123
Fax: (905) 456-7492
Email: info@cmhapeel.ca
Website: www.cmhapeel.ca

Agency Mandate
To offer supportive programs to people impacted by mental illness and to provide support and education that promotes and maintains mental health in our community.

Agency Programs

• Resource Centre: Offers information and referral, library services, awareness and education.
• Consumer/Survivor Support Network: Provides opportunities for adults with mental health problems to build self-esteem and reduce isolation through outreach, self-help and social recreation (Eden Place Drop-in Centre).
• Youth Net: A “by youth, for youth” mental health promotion and early identification program serving 12-20-year-olds.
• PAR Clubhouse (North and South): A community-based psychosocial rehabilitation, adult day program focused on a work-ordered day. Provides employment and housing support to its members.
• Consultation and Coordination
• Systemic Advocacy
• Access to Recovery Case Management: Case managers assist clients to achieve a satisfactory quality of life, with support from the client's family and other agencies and service providers.
• FACT Peel+: Case managers provide clients leaving the Centre for Addiction and Mental Health's FACT Peel program with ongoing community support.
• Home Works: One-time financial assistance to help individuals with a serious mental illness maintain/obtain housing.
• Housing And Support Peel (HASP): Supportive housing for people with a serious mental illness who are homeless or at imminent risk of being homeless.
• Mental Health & Justice Services: Provides support to persons who have committed a non-violent minor offence with an underlying cause of mental illness.
• Homeless Outreach: Provides direct outreach to, and engagement of, people with mental illness and/or addictions who are homeless or at risk of homelessness.
• ACT (Assertive Community Treatment): Transdisciplinary team serves clients with the most serious mental illnesses.
• Program/Service Development and Support
• Formal Partnerships: Undertaken in collaboration with community partners to identify needs and gaps in services impacting mental health in Peel Region and to take initiative in developing needed programs and resources.

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Administration Office:
3601 Victoria Park Ave, Suite 501
Scarborough, ON M1W 3Y3
Phone: (416) 502-2323
Fax: (416) 502-2382
Email: info@carefirstseniors.com

Mississauga Community Services Centre:
1177 Central Parkway West, Unit 22C
Golden Square Centre
Mississauga, ON L5C 4P3
Phone: (905) 270-9988
Fax: (905) 361-1082
Email: mso@carefirstseniors.com

Website: www.carefirstseniors.com and www.seniorservicestoronto.com

Agency Mandate
To ensure that Chinese seniors and, where appropriate, others in need of services in the Greater Toronto Area and the vicinity live a quality and enriched life in the community.

Agency Programs

• Community Social Programs: Offers a variety of community outreach and education programs including self-help groups, community development, wellness education and health promotion, community linkage, “Seniors Caring for Seniors” outreach and an elderly persons drop-in centre.
• Home Support Services: Home support services include escorts to medical appointments, telephone security checks, friendly visiting, grocery shopping, client intervention and assistance, home help, homemaking, congregate dining and transportation.
• Information and Referral: Drop-in information/ referral clinic and telephone enquiries.
• Volunteer Development Program: Provides volunteer training programs and assistance in service delivery.

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Mississauga Office:
90 Dundas Street West, Suite 204
Mississauga, ON L5B 2T5
Phone : (905) 273-4140
Fax: (905)273-4176

Brampton Office:
10 Gillingham Drive, Unit 211
Brampton, ON L6X 5A5
Phone: (905) 457 7740
Fax: (905) 457 7769

Email: info@ccspeel.org
Website: www.ccspeel.org

Agency Mandate
To provide services to recent immigrants and refugees that assist in their settlement and integration into Canada, and enhancing their participation in the economic, cultural and social life of the community. Services are provided irrespective of the race, religion, country of origin or immigration status.

Agency Programs

• Settlement Services: Provides assistance to immigrant families, individuals and seniors to help them achieve successful settlement and integration.
• Violence Against Women: Provides a safe environment for immigrant women experiencing domestic violence with counselling, ongoing support, group support, and referral services.
• Housing Support Program: Catholic Cross-Cultural Services is a participant in the Homeless Outreach Program run by the Region of Peel whereby family transition workers assist families in accessing more permanent housing and services.
• LINC: Teaches English to immigrants at Levels 1 through 7. Childminding for preschool children is provided free of charge.
• Post Settlement Program: Assists long-term immigrants in accessing community services and enhancing their participation in community life through information and orientation sessions and individual and group support.
• Job Search Workshop Program: Assists recent immigrants to identify skills, write effective resumes, prepare for job interviews, access hidden job markets, connect to mentoring opportunities and conduct successful job searches through group support and one-on-one counselling.
  

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Brampton office:
10 Gillingham Drive, Unit 201
Brampton, ON L6X 5A5
Phone: (905) 450-1608
Fax: (905) 450-8902
Email: info@cfspd.com

Mississauga office:
165 Dundas St. W., Suite 701 and Suite 704
Mississauga, ON L5B 2N6
Phone: (905) 897-1644
Fax: (905) 897-2467

Caledon satellite office:
18 King Street East, Unit D8
Bolton, ON L7E 1E8
Phone: (905) 450-1608
Fax: (905) 450-8902

Orangeville satellite office:
St. Timothy's Parish, 42 Dawson Road
Orangeville, ON L9W 2W3
Phone: 1-888-940-0584

Website: www.cfspd.com

Agency Mandate
To enhance individual, family and community life in a manner that reflects the values and traditions consistent with the Catholic faith. Service is provided to persons of all faiths and creeds.

Agency Programs

• Individual, Couple and Family Counselling: Provides counselling to clients in an effort to resolve the problems they have identified and to enhance the quality of their life.
• Partner Abuse Counselling: Provides individual counselling and a variety of group counselling programs to help victims of abuse protect themselves from further abuse and to promote healing from the effects of past abuse.
• Helping End Abuse for Life (HEAL) Network: Organized in collaboration with other agencies, programs are designed to help children and adolescents deal with the experience of witnessing woman abuse, and to help them to learn ways to feel better about themselves and not feel responsible for the abuse in their family.
• Male Batterers' Program: Helps male perpetrators of woman abuse learn to stop their abusive behaviours.
• Adult Survivors of Childhood Abuse (Sexual Assault) Counselling: Provides individual counselling to men and women who were abused as children.
• Community Support Program: Trains volunteers to provide service to clients and the community.

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1270 Central Parkway West, Suite 100
Mississauga, ON L5C 4P4
Phone: 1-888-275-5332
Fax: (905) 275-7710
TTY: (905) 275-4409
Website: www.cnib.ca

Agency Mandate
To provide services to people who are blind, visually impaired and deaf-blind to enhance their independence.

Agency Programs

• Counselling: Provides individual and family counselling relating to vision loss, and offers support groups to parent, peer and family members.
• Rehabilitation Teaching: Individuals learn how to adjust their lifestyle to their visual impairment by performing everyday tasks, such as cooking and cleaning, in slightly different ways.
• Orientation and Mobility: Professional instructors give individual instruction to ensure individuals can move around safely and independently wherever they want to go.
• Vision Rehabilitation: Trained workers show individuals how they can make the most of their remaining vision through the use of visual aids and training on their use.
• Technical Aids: Service Staff provide demonstrations of some low-tech devices. A catalogue of items can be viewed on www.cnib.ca. Products may be ordered by calling 416-486-2500 ext. 7005 or 1-866-659-1843.
• Library Services: Provides clients of all ages access to books and magazines in Braille, PrintBraille in CD format in French and English. Tapes in some languages can be arranged through the Library of Congress.
• Volunteer Services: Volunteers make weekly visits to clients upon request.
• Deaf-blind Services: Ensures deaf-blind persons have access to information and are able to pursue educational, vocational, avocational and social goals.
• Early Intervention Specialist: Provides case management and hands-on instruction to children (0-6) who are blind or visually impaired and to their families.
  

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6695 Millcreek Drive, Unit 1
Mississauga, ON L5N 5R8
Phone: (905) 542-2694
Fax: (905) 542-0987
Email: info@clmiss.ca
Website: www.clmiss.ca

Agency Mandate
Supports individuals who have an intellectual disability to ensure their life in the community is meaningfully improved.

Agency Programs

• Children's Summer Support Program: Provides children aged 3-12 with one-to-one support while they attend the summer day camp of their choice.
• Summer Teen Activity Program: Offers youth aged 13-21 a summer day camp opportunity with activities such as laser tag, mini golf, swimming, movies etc.
• Summer Work Experience: Provides young people aged 16-21 with the opportunity to work at typical summer jobs and gain valuable work experience.
• Service Coordination: Provides connections to community resources, funding sources and future planning.
• Residential Supports: Support is provided to individuals to live in the community in houses, townhomes and apartments.
• Employment: Helps individuals achieve employment goals in the community.
• Day Activities: Three base sites offer activities such as literacy, cooking and computer skills.
• Community On Campus: In partnership with University of Toronto at Mississauga, adults participate in on-campus experience.
• Preschool Services: Provides Resource Teaching support to children aged 2 to 6 and their families, and promotes the inclusion of children into community child care programs.
• Social Opportunities: Facilitates evening social activities for youth and adults.
• Respite Opportunities: Provides Friday evening and Saturday daytime recreational opportunities for youth.
  

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P.O. Box 48021, RPO Dundas Sheppard,
Mississauga ON L5A 4G8.
Phone: (905) 278-7055
Fax: (905) 278-1396
Crisis line: (905) 278-7208

Mobile Crisis of Peel:
Phone: (905) 278-9036
Email: mail@distresscentrepeel.com
Website: www.distresscentrepeel.com

Agency Mandate
To improve callers' lives by providing confidential 24-7 telephone support through trained, non-judgemental, caring volunteers.

Agency Programs

• Emotional Support and Crisis Intervention by Telephone: Provides 24-hour anonymous, confidential, non-judgmental, caring emotional support, crisis intervention and referral information.
• Ongoing Support Program: Provides emotional support and crisis intervention on an ongoing basis or during periodic emotional difficulties.
• Public Education in the Community: Provides education on suicide and Distress Centre services.
• www.distresscentrepeel.com Citizen Training: Trains volunteers in communication, crisis intervention skills and community resources.
• Mobile Crisis of Peel: Provides crisis response line that is linked to the Mobile Crisis Team of Peel. This service is for Peel residents aged 16 years and older, who are experiencing a mental health crisis, and for their family members, caregivers and friends.

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3439 Fieldgate Dr.
Mississauga, ON L4X 2J4
Phone: (905) 629-1873
Fax: (905) 629-0791
Email: info@dixiebloor.ca
Website: www.dixiebloor.ca

Agency Mandate
To foster an atmosphere that encourages the community as a whole to participate in and develop a positive, healthy and caring neighbourhood.

Agency Programs

• Information and Referral
• Early Years Centres
• Settlement Assistance: Provides assistance in Albanian, Bosnian, Croatian, Hindi, Polish, Punjabi, Russian, Serbian, Tamil, Urdu and Vietnamese.
• Language Instruction for Newcomers to Canada (LINC levels 1,2,3,4,5)
• Seniors' and Caregivers' Support
• Summerfest and Winterfest Community Celebrations
• Kids Fun Club: For children aged 6-13 after school and during summer months
• Youth Programs
• Volunteer Coordination
• Employment Support and Resource Centre
• Healthy Start (for pregnant moms)
• Friendship Group (for visually impaired)

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24 Queen Street East, Suite LL-01
Brampton, ON L6V 1A3
Phone: (905) 459-1315
Fax: (905) 459-1322
Email: efry@efrypeelhalton.ca

Agency Mandate
To eliminate conflict between women and the criminal justice system.

Agency Programs

• Relapse Prevention and Maintenance Program: Provides treatment and relapse prevention to federally sentenced women.
• Community Service Order Program: Works with offenders required to perform community volunteer service.
• Crime Prevention Program: A therapeutic program that addresses the needs of women and men whose criminal and anger-related behaviours appear to be motivated, at least in part, by underlying personal and/or emotional problems.
• Court Program: Ensures that accused women have access to legal, community resource and emotional support.
• Ellen House: A residential facility for women, aged 18 and over, re-integrating into the community. This program provides one-on-one counselling and positive peer interaction.
• Female Attendance Centres: Individual and group interventions for young women in conflict with the law.
• Marjorie Amos Residence: A residential program for female offenders aged 12-18. This program provides assessment, individualized programming and pre-release planning.
• Alternative Measures/Diversion Programs: Provides for the resolution of certain charges outside the traditional judicial system.
• Intermittent Community Work Program: Weekend temporary absence program for women sentenced to intermittent periods of incarceration.
• Youth Anger Management/ Shoplifting Programme: Individual counselling for youth in conflict or at risk of becoming in conflict with the law.
• Community Counselling Program: Holistic, therapeutic intervention offered to those at risk of coming into conflict.
• Victims of Violence Program: Group program for female youth offenders. Sessions are educational, informative and promote a sense of shared experience.
• Follow-up and After-care Programs: Intensive one-on-one reintegration support for released female young offenders.
• Vanier Centre for Women Core Program: Group programming on topics such as substance abuse, anger management and life skills.
• Peel Youth Court Intervention Services: Youth court worker intercedes on behalf of female and male youth ages12-17.

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3010 The Collegeway
Mississauga, ON L5L 4X9
Phone: (905) 820-9466
Fax: (905) 820-7087
Email: youth@emuc.ca
Website: www.emuc.ca

Agency Mandate
To create an exceptional sustainable community based place where the physical, emotional, social and intellectual needs of children, youth and their families can be met.

Agency Programs

• Breakfast Club: provides breakfast each day to children and youth living in subsidized housing.
• Afterschool Programs: Homework Help, Skipping Basketball, Circuit Training, Girls Club, Leaders In Training weekday after school at various locations
• Oasis Summer Program: A Day Camp and afternoon drop-in for children and youth 6 to 14.

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Mississauga Office:
2600 Edenhurst Dr., Suite 101
Mississauga L5A 3Z8
Phone: (905) 276-8316

Brampton Office:
10 Gillingham Drive, Suite 211
Brampton L6X 5A5
Phone: (905) 457-7740

Email: peel@fameforfamilies.com
Website: www.fameforfamilies.com

Agency Mandate
To reduce the stress of mental illness by strengthening families in our role as caregivers of persons with mental illness.

Agency Programs

• Supportive Counselling: Family support workers meet individually with the family or caregiver of persons with mental illness to listen to their concerns and offer assistance.
• Family Support Groups: Families and caregivers meet monthly in a confidential, comfortable support group to share their thoughts, feelings and advice.
• Youth Support Group: Young (aged 13-25) family members and friends of persons with mental illnesses meet monthly to share their feelings, thoughts and advice.

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50 Kennedy Road South, Unit 24
Brampton, ON L6W 3R7
Phone: (905) 452-0332
Fax: (905) 452-0717
Email: info@familyedcentre.org
Website: www.familyedcentre.org

Agency Mandate
Enriching the quality of life for families through community-based, parent-to-parent education, support and training.

Agency Programs

• Parenting Programs: parenting courses and work shops on a variety of topics are presented through community partnerships and core services throughout the Region of Peel. Programs are also provided for the general public who wish to host a parenting course or workshop in their home or office.
• Parent Educator Training : The Family Education Centre's Parent Educators are trained and supported on an ongoing basis. This training provides Parent Educators with a strong background in Alderian Psychology, current parenting research, adult education and group leadership skills.
• Parent Information and Support: Telephone support for parents seeking information, support and referrals.
• Changing Family Patterns (Shelters): A comphrensive parenting program for women in various shelters in Peel.
• Vanier Centre for Women: Provides 6 seven-week parent education programs for women incarcerated in the Vanier Centre for Women.
• Family Futures: Provides free parenting courses and child development programs to parents referred by Peel Children's Aid Society in both Mississauga and Brampton. This program is a partnership with Peel Children's Aid Society and two Ontario Early Years Centres.
• Parent Education in the Workplace: Initiates partnerships with community businesses, corporations and government services to bring parent education into the workplace.
• Community Staff Training
• Promoting Positive Parenting - Provides staff training to community organizations on how to support and promote positive parenting to their clientele.
  

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151 City Centre Drive, Suite 501
Mississauga, ON L5B 1M7
Phone: (905) 270-2250
Service Access: (905) 453-5775
Fax: 905) 270-2869
Email:fsp@fspeel.org
Website: www.fspeel.org

Agency Mandate
To strengthen families and individuals while striving for a supportive and responsive community.

Agency Programs

• Individual, Couple and Family Counselling: Offers counselling to individuals, couples and families, immediate intervention services, school-based programs for children, programs and services related to violence and woman abuse, and neighbourhood support services.
• Learning for Living: Offers personal and family life development courses, workshops for community groups, community program development, consultation and training, and separation/divorce parenting workshops.
• Independent Community Living for People with an Intellectual Handicap: Provides case management, advocacy, assistance and support related to day-to-day living, community development, group support and educational groups.
• Information and Referral
• Public Education
• Senior Services
• Families & Schools Together: A collaborative prevention program that includes family-strengthening activities, community development, parent supports, information and collaborative partnerships.
• Employee Assistance Program: Provides counselling, information and referral services, wellness workshops, critical incident de-briefing, as well as management consultation and training.
• Working to Your Full Potential: Provides case management and employment counselling services to unemployed individuals (including youth), workshops, information, referral and advocacy.
• Family Advocacy and Community Development: Develop partnerships and collaborations that raise awareness and create strategies to improve the quality of life for families and individuals.
• Intake and Service Access: Provides information and linkage to community resources. This is the entry point for Family Services of Peel services.
• Employment Services

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Foodpath Food Bank:
2550 Goldenridge Road, Unit 36
Mississauga, ON L4X 2S3
Phone: (905) 270-5589
Email: info@foodpath.org
Website www.foodpath.org
Areas serviced by postal codes: L5J, L5H, L5G, L5E, L5K, L5K, L5C, L5B, L5A, L4Y, L4X

Eden Food Bank:
3051 Battleford Road
Mississauga, ON L5N 5Z9
Phone: (905) 785-3651
Web Page: www.edenfoodbank.org
Areas serviced by postal codes: L5M, L5N

St. Mary's Food Bank:
5715 Coopers Avenue
Mississauga, ON L4Z 2C7
Phone: (905) 890-0900
Areas serviced by postal codes: L4ZM, L5T, L5W, L5R, L4W, L5V, L5P

University of Toronto Mississauga Campus:
Email: utmfoodbank@sac.utoronto.ca
Area serviced: must be a student at the university,

Malton MZAC Food Bank:
6810 Professional Court
Malton, ON L4V 1X6.
Phone: (905) 677-9809
Areas serviced by postal codes: L4V, L5S, L4T

Agency Mandate
To lead our community away from hunger.

Agency Programs

• Food Bank: 7-to-10-day food supplement is provided every four weeks. A four-day weekly supplement is provided to babies less than a year-old
• Home Delivery Service: Provided to families with medical or physical limitations (by referral).
• Distribution program: Weekly food orders provided to 30+ agencies.
• Advocacy: Front line program that refers clients to agencies for counseling and assistance.
• “Helping Hands” program: Start up household goods and food orders provided to families re-establishing themselves in our community.
• Breakfast Program: In partnership with Breakfast for Kids, nutritional food orders are provided to breakfast programs operating in Peel Region.
• Young Offender Program: Supervision and direction to young offenders provided in partnership with Elizabeth Fry Society and accredited probation officers.
• Birthday Program: Children of clients, (1-12 years of age) provided with an age and sex appropriate gift on their birthday. This is a partnership with The Mississauga News.
• Christmas Program: In partnership with the Breakfast with Santa Foundation, 400 children have a special morning with Santa and each receive a gift.
• Volunteer Enablement Program

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1-855 Matheson Blvd. E.
Mississauga, ON L4W 4L6
Phone: (905) 712-8119
Fax: (905) 712-4029
Email: info@hospiceofpeel.com
Website: www.hospiceofpeel.com

Agency Mandate
To provide physical, emotional and spiritual support to individuals living with a life-threatening or terminal illness and to their families.

Agency Programs

• Client Volunteer Training, Development and Recognition: Provides a 10-week training program, ongoing educational programs, staff support and an Annual Volunteer Recognition Event.
• Case Coordination and Advocacy for Clients and Families: Provides initial and ongoing assessment of needs, advocacy, resource coordination and referrals to other appropriate agencies.
• Day Programs for Clients and Families: Offers client programs, caregiver support, family support and respite.
• Bereavement Support Programs: One-on-one support and group programs for family and caregivers of Hospice clients.
• Spiritual Support: one-on-one support
• In Home Volunteer Program: Trained volunteers provide practical and emotional support, relief for caregiver and comfort measures in client's home.

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3038 Hurontario St., Suite 206
Mississauga, ON L5B 3B9
Phone: (905) 275-2369
Fax: (905) 275-6799
Email: ircs@indiarainbow.org
Website: www.indiarainbow.org

Agency Mandate
To provide services for integration into Canadian society and meet the social service, training and health needs of the Peel immigrant community.

Agency Programs

• Services for Youth: Supportive counselling for parents and youth on problems arising from the duality of cultures.
• Settlement Services for Newcomers: Assists newcomers to integrate and adapt to Canadian society.
• Language Instruction for Newcomers to Canada (LINC): Offers English classes to new immigrants.
• Job Search Workshops for Newcomers: Helps newcomers get into the workforce by providing assistance with resumes, interview tips, information regarding skills development courses, and educational upgrading/evaluation.
• Long-Term Care (LTC): Offers support to elderly clients with chronic illnesses and disabilities, such as Alzheimer's, who need help on a long-term basis.
• Programs for Seniors: Programs include group programs, educational, cultural and recreational outings, support groups, workshops, referral and assistance.
• Programs for Women: Provide crisis intervention, support and guidance to abused women.
• Housing and Support for Homeless People with Mental Illness: Assists people with mental illness to find affordable housing, set up their new homes, care for themselves, plan for any possible crisis and connect with other supports and service providers.
  

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3050 Confederation Parkway,
4th Floor, Suite 401
Mississauga, ON L5B 3Z6
Phone: (905) 273-4884
Fax: (905) 273-6720
Email: programs@icnss.ca
Website: www.icnss.ca

Agency Mandate
To deliver culturally appropriate programs and services to build an integrated and caring community.

Agency Programs

• HOST: Matches newcomers to Canada with volunteers from the community, accelerating social integration and fostering lasting friendships.
• Newcomer Settlement Programs (NSP): Provides one-on-one settlement counselling and group sessions to immigrants and refugees.
• Preschool Program (Family Time): Provides a stimulating environment for mothers to share their parenting experience and for children to make friends, play and learn.
• ICNSS Centre for Seniors: Recreational and educational programming for diverse cultures.
• Multicultural, Settlement and Education Partnership (MSEP): Helps newcomer parents and students integrate into Canadian society.
• Information and Referral: Provides information about programs and services offered by other service providers.
• Enhanced Language Training (ELT): Enables newcomers to Canada to enhance their English language skills for job-searching purposes in three specific careers; Administration, Customer Service and Environmental Careers
• Community Access Program: Two well-equipped resource centres available to the public.
• Cultural Interpretation: Provides translation and cultural interpretation services to clients who are accessing social supports and services.
• Al-Toufic Arabic School: Offers classes for children aged 4-14 every Sunday for three hours, enabling them to develop and maintain Arabic language skills through exercises in reading, writing and speaking.
• Peel Community Mediation Service: A free, community-based alternative dispute resolution for residents of Peel Region. Through this program volunteers are trained to develop cases and mediate community disputes. Mediation is conducted in a neutral, stress-free environment allowing for effective communication and expression of feelings. Mediators focus on establishing the root cause of the conflict and then facilitate a collective resolution process with disputants.
• Step-Up: A Pre-employment preparation program to build the participants' capacity to successfully integrate into the labour market
  

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Mailing address:
P.O. Box 245
Mississauga, ON L5G 4L8
Shelter Crisis Lines: (905) 403-0864 and (905) 676-8515
TTY Lines (905) 676-0284 and (905) 403-0453
Transitional Housing Program Intake: (905) 676-0257
TTY Line: (905) 676-1413

Email: mail@interimplace.com
Website: www.interimplace.com

Agency Mandate
To provide emergency shelter and transitional housing support to assist women who face violence in the Region of Peel.

Agency Programs

• Interim Place Shelter: Provides 40 emergency shelter beds in two locations for single women and women with children who face violence.
• Interim Place Transitional Housing and Support Program: Provides support for women in the community who are currently experiencing or have experienced violence and abuse within the Region of Peel.
• Our services include counselling, crisis support, information and referral to community supports and services, programs for women and children, advocacy and support in areas such as income support, housing, family & criminal law, immigration, education, employment.
• Language & ASL interpretation provided, wheelchair accessible shelter space.

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100 Queen Street, West
Brampton, ON L6X 1A4
Phone: (905) 459-2205
Fax: (905) 459-4045
Email: jhspeel@web.net
Website: www.johnhowardphd.ca

Agency Mandate
To prevent crime through research, community education, the promotion of systemic change and restorative services to individuals.

Agency Programs

• Community Services: Provides counselling and referrals to individuals who voluntarily request assistance in their attempt to establish or re-establish themselves in the Peel community.
• Institutional Services: Assists individuals in the Ontario Correctional Institute and Maplehurst Complex to plan for their release.
• Supervision Services: Encourages productive community living as an alternative to incarceration through pre-trial services.
• Brampton Information and Referral Centre: Helps disadvantaged people find and maintain permanent employment.
• The Anger and Emotions Management Program: Assists individuals who are experiencing difficulty managing their anger and other emotions.
• Community Outreach (Homelessness): Helps address the issues of an increasing number of homeless persons and/or those at risk of becoming homeless in the Brampton and Mississauga areas.
• Substance Relapse Prevention Program: Provides counselling to individuals who are dealing with substance abuse, helping them to change their behaviour.
• Counterpoint Program: The goal of this program is to reduce the risk of future criminal behaviour through education so that participants can choose not to engage in criminal acts.
  

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969 Derry Rd. E., Unit 110
Mississauga, Ontario L5T 2J7
Phone: (905) 696 7444
Fax: (905) 696-7999
Email: cdavis@bmdlc.ca.

Agency Mandate
To provide information and assistance to individuals on employment-related issues and other needs for human services and to train and provide ongoing development and support to volunteer referral agents in the workplace and provide Know Your Rights at Work training and Advocacy training to the community at large.

Agency Programs

• Help Centre Program: Provides information, intervention or appeals on behalf of workers and conducts education in these matters for groups.
• Community Development Program: Assists volunteer groups within the labour community in forming boards and committees in acquiring the appropriate skills for management of services.
• Peer-to-Peer Counsellor Training Program: Trains workers to assist each other in the workplace with personal problems and helps to ensure that they and their families are linked to community services.
• Labour Services Program: Provides liaison services between United Way and the labour community, raises awareness and support for United Way and labour's profile regarding social issues.

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165 Dundas Street West, Suite 400
Mississauga, ON L5B 2N6
Phone: (905) 272-4100
Fax: (905) 272-4863
Email: mississauga@ldapeel.com
Website: www.ldapeel.com

Agency Mandate
To provide leadership in learning disabilities advocacy, research, education and services and to advance the participation of children, youth and adults with learning disabilities in today?s society.

Agency Programs

• Resource Counselling: Provides support, guidance, information, referrals and advocacy through an accredited intake worker.
• Counselling and Support: provides free counselling and support for adults, youth and children who have a learning disability or suspect they have one.
• Social Skills: 10-week program for children age 8-16 that assists in the development and reinforcement of positive social skills and appropriate social behaviour.
• Stay in School: helps students age 13-18 with learning disabilities to stay in school and go on to college, university or gain meaningful employment after secondary school graduation
• Keyboarding: 10-week program for children ages 8-16 that teaches touch-typing skills to students who are experiencing written output difficulties
• Academic Support: offers specific academic support for children with learning difficulties in grades 1- 9 to meet the needs and develop the skills needed to succeed in school.
• Anger Management: helps children. Aged 8 to 16, with learning disabilities or attention deficit disorder deal with their emotions and gain control of their anger.
• Esteem Builders: Is a full-day summer camp program for children, aged 8 to 14, that offers specific social and behavioural training.
• Brain Builders: Is a full-day summer camp program for children, aged 8 to 14, that offers specific keyboarding and academic development
• Parent Support: Is a free monthly support group that provides a forum for problem sharing and problem solving for parents/ guardians of children with learning disabilities. Workshops are also provided.
• Adult Support: Is a free support group that meets monthly that provides a group setting that allows adults with learning disabilities to express their feelings openly and comfortably.

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150 Central Park Drive, Suite 104
Brampton, ON L6T 2T9
Phone: (905) 791-4100
Fax: (905) 791-5189
Email: ldanp@bellnet.ca
Website: www.ldapeel.com

Agency Mandate
To empower persons with learning disabilities so that they can reach their full potential.

Agency Programs

• Resource Facilitation: Offers free counselling to parents and individuals with LD/ADD and provides them with the resources to gain information and accommodation in the community.
• Parents & Adult Support Groups (Separate): Provides emotional support, allows parents and adults to share concerns and experiences, empowers parents and adults by finding sources of information and support.
• Education and Awareness: Attempts to increase awareness and knowledge in the community about LD/ADD through information packages, agency brochures, workshops, Learning Disability Awareness Week campaigns and monthly public information meetings.
• Social Skills Program: Recreational program for children and adolescents aged 7-11 and 12-16 who are unable to acquire social and communication skills intuitively.
• Youth Group: Recreational program for youth, aged 13-18, with LD/ADD, providing an encouraging environment where friendships can be formed.
• Summer Support Program: Program incorporates academic tutoring and recreational social skills training in July.
• Adult Employability Program: A job-readiness program for unemployed adults with learning disabilities.
• Academic Support Program: Tutors provide one-on-one academic support to elementary and high school students who require individual assistance with their school work.
• Computer Skills Program I: A beginner-level program for children, aged 7-16, on word processing and Internet use.
• Computer Skills Program II: An intermediate-level program for children, aged 7-16, on more advanced word processing skills and Internet use for school.
• Assistive Technology Program (in partnership with Learn Different): A four-day workshop for both children/adolescents and their parents on the role and use of technology in assisting the learning disabled student succeed in school.
• Charles Fournier Memorial Resource Library: A lending-library featuring a collection of over 1200 items in print, on audio cassette/CD, and on video VHS/DVD specializing in learning disabilities (includes 60 items geared to children.)

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3540 Morning Star Drive
Mississauga, ON L4T 1Y2
Phone: (905) 677-6270
Fax: (905) 677-6281
Email: mnsbooth@maltoninfo.com
Website: www.mnsinfo.org

Agency Mandate
To recognize the diversity of the community, Malton Neighbourhood Services is committed to the development, creation and promotion of opportunities for all.

Agency Programs

• Settlement/Integration Services: Provides clients with an orientation to the Canadian system and help with citizenship and/or sponsorship documents, completion of forms, as well as information regarding education, health, housing, legal and recreational systems.
• LINC Classes: Provides English-language training to newcomers to Canada.
• Ontario Early Years Centres: Offers services to children 0-6 years old and their parents and caregivers in an effort to enhance school-readiness.
• Family Resource Services: Services include life skills and parenting programs, toy lending library, Parents and Tots program, family/individual supportive counselling, public education and outreach.
• Youth Outreach Services: Offers employment assistance, workshops, youth group, volunteer opportunities (to tutor), supportive counselling and referrals.
• Malton Information Service (Mall Kiosk): Clients from across Peel can telephone to obtain information and referral on a wide range of topics.
• Pre-Employment Training: Job search assistance is provided through resume writing, interviewing skills, self-esteem, time management, and job leads.
• Immigrant Reception and Information Service: Information Kiosks are operated at each of the Pearson International Airport terminals, providing newcomers with knowledge about their destination and settlement resources.
• Seniors Program: Home visits are made to provide seniors with companionship.
• Violence Against Women: Counselling offered to women who have experienced domestic violence.

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85A Aventura Court
Mississauga, ON L5T 2Y6
Phone: (905) 795-3518
Intake: (905) 451-4655
Fax: (905) 696-0350
Email: yloewe@pcc.org
Website: www.squareoneyouth.on.ca

Agency Mandate
Offers confidential counselling services to Peel youth aged 12-24 in both an office setting and in the community at Square One Youth Centre, which connects marginalized youth with community resources and offers drop-in activities, group programs, computer access and youth volunteerism.

Agency Programs

• Community Counselling Program: Provided to youth experiencing significant issues with family situations, peer relationships, school, work, or personal matters. Both shorter- and longer-term counselling services are available.
• Drop-In Services at Square One Youth Centre: include social recreation, computer/Internet use, Square One Retail Job Bank (local retailers post jobs at the Centre), and access to resources and staff for information and support, e.g. informal counselling.
• Volunteer Program at Square One Youth Centre: youth develop leadership/mentorship skills and meet their high-school community service requirement as front-door volunteers, members of the Youth Council, members of the website group, and peer outreach workers. Youth have opportunities to attend leadership training workshops.
• Formal Programming at Square One Youth Centre: consists of a variety of structured groups developed by and for youth to deal with social competence, cultural adjustment and skill development.
• Website group: youth design and maintain the website (www.squareoneyouth.on.ca)
• Retail Training Program: provides job skills training
• Girl Talk and Speak Your Mind: provide forums to discuss personal and social issues as well as current events
• Social Connections: provides opportunities to develop social skills through activities and discussions
• South Asian Youth Group, DOSTI: offers social and recreational opportunities (DOSTI is Hindi for friendship) * this group is offered according to member and leader availability
• Other groups may include: Fitness and Nutrition, Babysitting, Cooking Workshop, Artists' Group, Sports and Recreation, and Movie/Media. (Groups are periodically evaluated and revised to meet the needs and interests of the youth who attend them.)

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2227 South Millway, Suite 100
Mississauga, ON L5L 3R6
Phone: (905) 607-3463
Fax: (905) 607-9856
Email: westcentral@dimes.on.ca
Website: www.marchofdimes.ca

Agency Mandate
To assist all people with physical disabilities achieve a meaningful and dignified life through greater personal independence.

Agency Programs

• Employment Services Program: Provides vocational counselling, community-based assessments and job search assistance to adults with physical disabilities.
• Assistive Devices Program: Increases the mobility and functional independence of adults with physical disabilities who are in financial need by providing mobility aids such as wheelchairs, walkers and canes.
• Outreach Attendant Care Services: Provides non-medical, consumer-directed personal care to adults with physical disabilities so that they may live actively and independently in the community.
• Independent Living: Provides non-medical services 24 hours a day to consumers who live in Peel or non-profit buildings that have accessible units for Supportive Services Living Units (S.S.L.U.).
• Post Polio Registry and Support Group: Provides access to the latest medical information, coping tips from other polio survivors, and newsletters to many individuals who once had polio and are now experiencing new symptoms called Post Polio Syndrome or the late effects of polio.
• DesignAbility: Matches volunteer engineers or handy people with adults with physical disabilities so that they can benefit from helpful, uniquely created gadgets that are not commercially available.
• Befriending: Matches volunteers with adults with physical disabilities to create friendships that revolve around similar interests such as literature, game playing or shopping.
• Stroke Recovery Network: Provides information and support to participants in a self-help group of adults recovering from strokes.
  

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Head Office/Our Place II:
3579 Dixie Road
Mississauga, ON L4Y 2B3
Phone: (905) 238-1383
Fax: (905) 238-6916
Email: info@ourplacepeel.org

Outreach Program:
Phone: (416) 723 8930
Email: outreach@ourplacepeel.org

Resource Room:
3579 Dixie Road
Mississauga, ON L4Y 2B3
Phone: (905) 238-7578
Fax (905) 238-3474
Email: resource@ourplacepeel.org
Website: www.ourplacepeel.org

Agency Mandate
To provide community leadership to address the needs of youth aged 16-21 within the Region of Peel. We exist to provide advocacy, education, residential and support services. Through programs designed to empower youth, we strive to instill hope and enhance lives by providing counseling and resources along with the basic necessities of life.

Agency Programs

• Our Place I: Provides a supportive living environment in Brampton for six young people who are without appropriate housing. Residents may stay at Our Place I for up to a year and may be expected to pay for their room and board.
• Our Place II: A 14-bed emergency youth shelter located in Mississauga that provides food, safe shelter, crisis counselling, life skills, support and referrals for homeless youth 16-21 years of age. Youth can stay at the shelter for up to three weeks and may be able to stay longer depending on their plans.
• Resource Room: Provides computer/Internet access, support with employment and/or accommodation searching to all youth in the community between the ages of 16 and 21. One-to-one support is offered as well as workshops on various topics including: budgeting, employment standards, resume writing, landlord and tenant issues, interview preparation, and accommodation searching. Located in Our Place II.
• An Outreach Initiative: Bridging the gaps Between Shelter and Community: Connects at-risk/street-level youth who are not accessing services to appropriate supports. Support is also provided to youth in need of aftercare services after leaving Our Place I or II. The Outreach Worker educates schools and community agencies about homelessness and creates awareness about available services in Peel.

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19179 Centreville Creek Road,
P.O. Box 227
Caledon East, ON L0N 1E0
Phone: (905) 584-9156
Fax: (905) 584-0928
Toll Free: 1-877-761-6352
Email: leslie@peaceranch.com
Website: www.peaceranch.com

Agency Mandate
To provide a supportive housing program, with a psycho-social rehabilitation focus, for adults who have serious mental illness.

Agency Programs

• Supportive Housing: Provides housing on a farm in Caledon for adults aged 18-65 with serious mental illness.
• Independent Living: in Townhouses in Brampton (7 beds)
• Day Program: Provides community members living with mental health problems with the opportunity to participate in on-site programs such as equestrian, weaving, crafts, gardening, horticulture and animal care.
• Family Support Group: Group session is held quarterly and one-on-one family support is available as requested.
• Housing and Support Peel: As a partner in the Phase 2 Homeless Initiative, Peach Ranch delivers ongoing housing support and crisis intervention to clients residing in SHIP head lease and purchase units located in northern Peel.

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1515 Britannia Road East, Suite 315
Mississauga, ON L4W 4K1
Phone: (905) 362-2025
Fax: (905) 362-2030
Email: jmellor@phan.ca
Website: www.phan.ca

Agency Mandate
To serve people living with and affected by HIV/AIDS and to limit the spread of the virus through support, education, advocacy and volunteerism.

Agency Programs

• Counselling and Referrals: Provides counselling services to those infected with and affected by HIV/AIDS and offers referrals to services.
• Practical Support Services: Coordinates and provides practical services.
• Support Groups: Regularly scheduled meetings for people living with and affected by HIV/AIDs.
• Community Development and Advocacy: An ongoing examination of current social issues and the facilitation of community involvement in addressing these issues.
• HIV/AIDS Resource Centre: Provides on-site access to brochures, books, journals, articles, videos and Internet services concerning HIV/AIDS.
• Volunteer Program: Provides training to volunteers to assist Peel HIV/AIDS Network in delivering agency services.
• Public Education: Trained, knowledgeable staff, volunteers and clients provide HIV/AIDS education and prevention presentations throughout the Region of Peel.
• Health Promotion Information: Provides clients with an increased knowledge base and information on health-related issues, including traditional and/or complementary therapies, through one-on-one counselling, newsletters, workshop presentations and conferences.
• Targeted Prevention Education: Provides prevention and education of HIV/AIDS information in cooperation with other agencies and outreach services to identified communities requiring specifically designed prevention materials.
• Needle Exchange Program: Provides clean needles and syringes, disposal of used syringes; circulates HIV/AIDS education to service users; and supplies referrals to other appropriate community and medical services.
• African/Caribbean Outreach Worker: Program targets African/Caribbean community to educate, support and advocate for issues arising around cultural differences, immigration, housing, etc.
• MSM Outreach Worker: This program targets the GLBT community, specifically men having sex with men. Education outreach, awareness, homophobia, advocacy for issues of coming out, making a safer place for this community to meet, etc.
• Individual and family counseling
• Information/referral

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6630 Turner Valley Road
Mississauga, ON L5N 2P1
Tel: (905) 819-1144
Fax: (905) 542-3950
Email: pmcgeneral@peelmc.com
Website: www.peelmc.com

Agency Mandate
To promote a harmonious multicultural society in Peel by increasing communication and building bridges of understanding among ethno-cultural groups, institutions and the community, and to facilitate the settlement and integration of newcomers to Canada.

Agency Programs

• Public Education on Race Relations, Equity, and