Based on extensive research and consultation, United Way focuses its community investment priorities on “building capacity”. Capacity is the ability to learn and act in ways that help individuals, families, neighbourhoods and communities to cope with and overcome challenges so they can thrive.

To achieve this result, United Way invests in programs, services and initiatives that:

Develop resilient people:

• Supporting seniors to be healthy and live independently
• Supporting individuals with disabilities
• Supporting people who are vulnerable and susceptible to abuse, especially women and children
• Supporting people affected by mental health issues

Grow strong families:

• Supporting newcomers and immigrants to fully integrate into community life
• Assisting families and children to have a high quality of life
• Empowering children and youth to reach their full potential

Build vibrant neighbourhoods and communities:

• Reducing poverty, eliminating hunger, and ensuring people have access to affordable housing
• Strengthening neighbourhood development efforts so that people can become involved and engaged in their community